Privacy Policy

California Waste Solutions, Inc.
Last Updated: March 14, 2026

This Privacy Policy describes how California Waste Solutions, Inc. (“California Waste Solutions,” “CWS,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you interact with our websites, mobile applications, services, and other communications (collectively, the “Sites”). This Privacy Policy applies to individuals who visit our Sites, use our services, communicate with us, or otherwise interact with us.

1. Notice at Collection

Before or at the time of collecting personal information, California residents have the right to be informed about the categories of personal information we collect and the purposes for which the information is used. We collect personal information for various purposes, including providing recycling and related services, processing transactions, improving services and website functionality, responding to customer inquiries, and complying with legal obligations. We retain personal information only for as long as reasonably necessary to fulfill these purposes or comply with applicable laws.

2. Personal Information We Collect

In the past 12 months, California Waste Solutions may have collected the following categories of personal information:

Identifiers: such as name, mailing address, service address, phone number, email address, and IP address.
Customer Records Information: including billing address, payment details, and account information.
Commercial Information: such as services purchased, service history, and account activity.
Internet or Network Activity: including website interactions, browsing activity, and device information.
Geolocation Data: approximate location derived from IP address.
Audio, Electronic, or Visual Information: such as customer service call recordings and CCTV footage at facilities.
Professional or Employment Information: business contact information for commercial customers or vendors.
Inferences: preferences or service usage patterns derived from interactions.

We do not knowingly collect personal information from children under 13 years old.

3. How We Collect Personal Information

We collect personal information in the following ways:

Information You Provide: You may provide information directly to us when you create an account, request or purchase services, contact customer service, or complete forms on our Sites.
Information Collected Automatically: We may automatically collect information when you use our Sites through technologies such as cookies, web beacons, pixel tags, and analytics tools. These help us analyze website traffic and improve user experience.
Information from Third Parties: We may receive personal information from payment processors, service providers, municipalities, government agencies, analytics or marketing providers, and publicly available sources.

4. How We Use Personal Information

We use personal information for various business purposes, including providing recycling and related services, processing billing and payments, responding to customer inquiries, improving website functionality and services, maintaining security, conducting internal analytics, and complying with legal obligations.

5. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Service providers who assist with payment processing, IT services, analytics, customer support, and website hosting.
Affiliates or related entities within California Waste Solutions.
Government agencies or regulators when required by law.
Professional advisors, such as attorneys, auditors, and consultants.
Third parties involved in corporate transactions, such as mergers or acquisitions.

Sale or Sharing of Personal Information

California Waste Solutions does not sell personal information for monetary compensation. However, certain website analytics or advertising technologies may be considered “sharing” under California privacy law. California residents have the right to opt out of such sharing.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and maintain the Sites, analyze site usage, improve functionality, and remember user preferences. You can control cookie settings through your browser, but disabling cookies may affect website functionality.

7. Data Retention

We retain personal information only as long as necessary to provide requested services, maintain customer records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and applicable legal requirements.

8. Security

California Waste Solutions implements reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

9. California Privacy Rights

California residents have specific rights regarding their personal information under California law, including:

Right to Know: You may request information about the categories of personal information we collect, sources of personal information, purposes for collecting or sharing information, and categories of third parties receiving personal information.
Right to Access: You may request a copy of personal information we hold about you.
Right to Delete: You may request that we delete personal information we have collected, subject to certain exceptions.
Right to Correct: You may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing: You may request that we not sell or share your personal information.
Right to Limit Use of Sensitive Personal Information: If we process sensitive personal information, you may request limits on certain uses.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

10. How to Exercise Your Privacy Rights

To submit a privacy request, please contact us via email, phone, or contact form available on our website. We may need to verify your identity before fulfilling certain requests. Authorized agents may submit requests on behalf of California residents as permitted by law.
Email: info@calwaste.com
Phone: (510) 625-5263

11. Children’s Privacy

Our Sites are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

12. Third-Party Websites

Our Sites may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:
California Waste Solutions, Inc.
Email: shawnte@calwaste.com
Phone: (510) 625-5263
Mailing Address:
California Waste Solutions, Inc.
1211 Embarcadero, #300
Oakland, CA 94606