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CUSTOMER CARE CONTACTS
Customer Care Contacts
Support for Oakland and San José customers.
Oakland
Customer Care
Phone
(510) 625-5263
OaklandCS@calwaste.com
Headquarters
1211 Embarcadero, Suite 300, Oakland, CA 94606
Operations Facility
1820 10th Street, Oakland, CA 94607
San José
Customer Care
Phone
(408) 213-7800
SanJoseCS@calwaste.com
Office
1120 Berryessa Road, San José, CA 95133
Processing Facility
1005 Timothy Drive, San José, CA 95133
Support Hours
Monday to Friday — 8:00 AM to 6:00 PM
Saturday — Support available when scheduled services operate
Language Assistance
Interpreter support available upon request.
Frequently asked questions
Getting Started
Service & Schedule
Carts & Containers
Billing & Account Help
Recycling Guidance
Bulky Items & Special Pickup
Customer Care
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