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Customer Support

Pay bills, check schedules, submit service requests, and get recycling guidance.

CUSTOMER CARE CONTACTS

Customer Care Contacts

Support for Oakland and San José customers.

Oakland
Customer Care

Phone

(510) 625-5263

Email

OaklandCS@calwaste.com

Headquarters

1211 Embarcadero, Suite 300, Oakland, CA 94606

Operations Facility

1820 10th Street, Oakland, CA 94607

San José
Customer Care

Phone

(408) 213-7800

Email

SanJoseCS@calwaste.com

Office

1120 Berryessa Road, San José, CA 95133

Processing Facility

1005 Timothy Drive, San José, CA 95133

Support Hours

Monday to Friday — 8:00 AM to 6:00 PM

Saturday — Support available when scheduled services operate

Language Assistance

Interpreter support available upon request.

Frequently asked questions

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